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Job Description
1. Shipment & Order Processing
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Process daily customer orders received through Shopify, Amazon, Flipkart, and other e-commerce platforms.
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Generate packing slips, shipping labels, and dispatch manifests to ensure timely order fulfillment.
2. Demand-Based SKU Allocation
3. Supply Chain Coordination
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Coordinate with warehouse, supply chain, and procurement teams to ensure product availability.
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Align inventory planning with upcoming promotional campaigns and sales events.
4. Logistics & Courier Management
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Coordinate with third-party logistics (3PL) and courier partners for daily pickups and timely dispatches.
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Track shipments and resolve delivery delays, failed deliveries, and Non-Delivery Reports (NDRs).
5. Inventory Reconciliation
6. Returns & Claims Management
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Manage customer returns, Return to Origin (RTO), and return-related processes.
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Coordinate product quality checks and process reimbursement claims for damaged, lost, or missing shipments.
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