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Job:  E-commerce Executive

 Job Description

    1. Shipment & Order Processing

    • Process daily customer orders received through Shopify, Amazon, Flipkart, and other e-commerce platforms.

    • Generate packing slips, shipping labels, and dispatch manifests to ensure timely order fulfillment.

    2. Demand-Based SKU Allocation

    • Analyze daily and weekly sales demand across platforms.

    • Allocate inventory efficiently across warehouses and sales channels to minimize stockouts and overstocking.

    3. Supply Chain Coordination

    • Coordinate with warehouse, supply chain, and procurement teams to ensure product availability.

    • Align inventory planning with upcoming promotional campaigns and sales events.

    4. Logistics & Courier Management

    • Coordinate with third-party logistics (3PL) and courier partners for daily pickups and timely dispatches.

    • Track shipments and resolve delivery delays, failed deliveries, and Non-Delivery Reports (NDRs).

    5. Inventory Reconciliation

    • Regularly reconcile system inventory with physical stock.

    • Maintain accurate inventory records across all e-commerce sales channels.

    6. Returns & Claims Management

    • Manage customer returns, Return to Origin (RTO), and return-related processes.

    • Coordinate product quality checks and process reimbursement claims for damaged, lost, or missing shipments.

    Work Location: Aluva, Ernakulam, Kerala

    Send your resume to hr@ibelltools.com

    Contact Number: 7736777382

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